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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Using the POS with modifier panel

Getting started

Connections

Shifts and management

Working with guest checks

Introducing the order entry screen

Starting a guest check

Splitting a guest check

Entering a phone or drive thru order

Naming an order

Sending order ready SMS message

Using get check

Changing the order mode

Adding a donation

Applying a charge

Exempting a tax in POS

Applying a discount to a guest check

Working with gratuities

Rushing an order

Printing a guest check

Adjusting a tip

Performing a refund

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and seats

Reopening a closed guest check

Working with items

Working with gift cards

Applying a payment

Working with loyalty

Working with online orders

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Exempting a tax in the POS

You may need to exempt the tax applied to the guest check for certain individuals, such as police and military personnel in uniform that visit the restaurant, eligible organizations, such as churches and charitable organizations, and any other consumer or group that qualifies for tax exemption.

Note: For more information on configuring taxes, refer to Working with taxes

  • Ensure the guest check is active on the order entry screen.

    Guest check active on order entry screen

  • Tap the tax appearing at the bottom of the order ticket window to view the Tax screen.

    Tax screen

  • Tap the tax to exempt.

  • Tap Exempt all and tap Done to remove all taxes applied to the guest check and return to the order entry screen and close the check, as normal.

    -OR-

    Tap the specific tax to exempt. The Tax Content screen appears.

    Tax context screen

  • Tap Exempt to remove the tax entirely. The tax amount changes to zero.

    -OR-

    Tap Override. The Tax Override screen appears with the Amount tab active by default.

    Tax override screen

  • Accept the new amount of '$0.00' or type a new tax amount.

    -OR-

    Tap Percentage, accept the new percentage of '0' and tap Done, or type a new tax percentage and tap Done. The updated amount appears on the screen.

    Tax table screen

  • Tap Done to apply the changes and return to the order entry screen. The new tax amount appears in the order ticket window.

    Guest check showing exempted tax

  • To revert the changes, tap the tax in the order ticket window and tap Cancel override' or Unexempt.

    Tax context screen

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