Use the Void Ticket function to void an entire guest check that has already been ordered (sent to the kitchen). The POS recognizes the term Void Ticket once a guest check is sent to the kitchen or it has been paid. If a guest check is not paid or sent to the kitchen, it is considered a deleted ticket.

• Ensure the guest check to void is active on the order entry screen.

  

• Tap Options > Void Ticket. If a void reason is not required, a confirmation message appears.

  

• Click Yes to complete the void.

  -OR-

  If void reason are required, the Select Void Reason Code screen appears.

  

• Select a reason code from the list.

  -OR-

  Search for and select the void reason code to use.

• Tap Done to void the guest check and return to the TABS screen or ticket entry screen.

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