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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Understanding business dates

Logging in to the POS

Opening your location

Starting and ending a shift

Starting and ending a break

Performing pay ins and pay outs

Opening a cash drawer

Viewing POS Scoreboard

Performing employee checkouts

Orders and checks

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Opening your location

Your POS contains two types of shifts, Labor and Financial. All employees (including managers) clock in at the beginning of a shift, but only employees who enter orders or accept payments must start a financial shift.

This document discusses the following:

  • Starting a labor shift - clocking in.
  • Starting a financial shift.

Starting a labor shift - clocking in

As a manager, you are an employee. Clock yourself in to perform manager tasks for the day.

  • Log in to the POS.
    POS_OpenYourLocation.png
  • At the beginning of your shift, from the POS home screen, tap Clock In. The Select Job Code screen appears.
    POS_OpenYourLocation1.png
  • Tap the job code for the job you will perform during this shift. The POS home screen re-appears.

Starting a financial shift

As a manager, it is necessary to start a financial shift prior to entering orders or accepting payments. When you start a financial shift, End Shift replaces Clock Out on the POS home screen.

  • On the POS home screen, tap Point of Sale or Phone/Drive Thru.

    POS_OpenYourLocation2.png

  • Tap Start a new shift when prompted. The POS floor plan or Phone/Drive Thru appears, depending on your selection, unless you are required to select a cash drawer. If you are required to select a cash drawer, the Select a Cash Drawer screen appears.

    POS_OpenYourLocation3.png

  • (Drawer Checkout Only) Select the cash drawer to use.

    Note: If the maximum number of users are already assigned to the cash drawer, the drawer is grayed out and you cannot assign yourself to the cash drawer. If you are the first user assigned to the drawer and the system requires you to enter a starting bank amount, an open cash drawer prompt appears and you must enter a cash amount. If you are the second user assigned to the drawer, the Tabs screen appears.

    POS_OpenYourLocation4.png
  • (Drawer Checkout Only) Tap OPEN to open the cash drawer so you can count the cash in the drawer.

    POS_OpenYourLocation5.png

  • (Drawer Checkout Only) Enter the cash amount in the drawer and tap Save. A Drawer Paid In Chit prints. The Tabs screen appears.

Looking for resources or help with Silver? Click here.

  • In this Article

  • Starting a labor shift - clocking in

  • Starting a financial shift

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