A cashier message is a type of reward used for any communication displayed on the POS system's screen typically aimed at the cashier or customer.

• To configure the Cashier Message reward, navigate to the Actions & Rewards section, click on the Reward Type drop-down, and select 'Cashier Message'.

• To customize when the message must appear, select Display Settings.

  

• In the Message text box, enter the cashier message; and optionally select the points or stored value program to display the loyalty balance with the message.

  

  Note: If the message including the program balance exceeds 30 characters, an error will appear below the text box as shown below:

  

• The cashier message will preview as follows:

  

• You can add up to 2 cashier messages. To add an additional message, click on + Add Additional Message.

• To delete any message, click the Trash icon.

  

• Choose an Audio Alert Type from the dropdown:

  

  The alert types are as follows:

  • Do Not Play Audio Alert: The cashier message will display on the POS without any alert sound.
  • Play Audio Alert: The cashier message will display on the POS with an alert sound.
  • Play Audio Alert Until Acknowledged: The cashier message will display on the POS and alert until cashier acknowledges the message.
  • Play Audio Alert for Set Period of Time: Choose audio alert ranging from 1 to 5 seconds, accompanied by a message that will be displayed on the POS.

• Click Save to configure the Cashier Message reward.

Next steps

• Printed Message