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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Using the POS with modifier panel

Getting started

Connections

Shifts and management

Working with guest checks

Working with items

Working with modifiers using modifier panel

Handling variations when using modifier panel

Adding an item sold by weight

Adding an item using barcode

Repeating an item

Grouping and ungrouping an item

Changing the price of an item

Changing the quantity of an item

Applying a discount to an item

Holding and releasing an item

Refiring an item

Entering quantity on hand

Clearing an item

Voiding an item

Working with gift cards

Applying a payment

Working with loyalty

Working with online orders

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Entering quantity on hand

Aloha Cloud POS provides a method for notifying employees and consumers when the quantity on hand of an item is either low or out of stock. An employee with access, usually a manager, can enter the current quantity on hand or set the item as in or out of stock. This information appears on the item button on the order entry screen. When a quantity on hand is set, the available quantity decreases as the item is sold, and when completely depleted, "out of stock" appears on the button. A message letting you know the item is no longer available appears when an attempt is made to order the item. This helps reduce the number of voids performed and apparent miscommunication to consumers when an item is not available. The kitchen staff can also set an item as unavailable using a kitchen display device. An employee with access must set the item as "in stock" or update the quantity on hand to remove the limit.

Note: The indicator appears on the POS and kitchen display devices. The availability of an item is also communicated through APIs to your online ordering webitses and to aggregators with which you integrate.

Establishing the current quantity on hand

There are two ways to establish the current quantity on hand for an item:

  • Using the Enter Quantity on Hand menu option on the POS home screen.
  • Tapping or long-pressing the item on the order entry screen.

To establish the current quantity on hand from the POS home screen:

  • From the POS home screen, tap the menu icon to access the slide out menu.
    UsingItemAvailability_1.png
  • Tap Enter Quantity on Hand.
    UsingItemAvailability_2.png
  • Tap the category containing the items for which to enter an item quantity.
    UsingItemAvailability_3.png
  • Tap or long-press the item for which to enter the remaining quantity on hand.
    UsingItemAvailability_4.png
  • Enter the item quantity.
  • Tap Done.

Establishing the current quantity on hand from the order entry screen

  • With a guest check active on the order entry screen, tap or long-press the item for which to enter an item quantity.
    EnteringQuantityonHand_MP_1.png
  • Tap Enter Quantity on Hand.
    UsingItemAvailability_6.png
  • Tap or long-press the item for which to enter the remaining quantity on hand.
  • Enter the item quantity.
  • Tap Done.

Marking an item out of stock from the order entry screen (86ing an item)

The POS provides a method for notifying employees and customers when an item is out of stock, preventing the ordering of an item on the menu that is currently not available. Use this same function to mark the item as "in stock" when you replenish the inventory.

There are two ways to mark an item as out of stock:

  • Using the Mark as Unavailable" option on the order entry screen.
  • Using Menu > Item Availability in Back Office.

Reference: Refer to "Menu > Item Availability" for information on how to set an item as out of stock in Back Office.

  • With a guest check active on the order entry screen, swipe or long-press an item to mark as out of stock (86 the item).
    EnteringQuantityonHand_MP_2.png
  • Tap Mark as Unavailable. An Out of Stock message appears.
    UsingItemAvailability_8.png
  • Tap Close. The item appears grayed out with the words "Sold Out" appearing in the top right corner of the item indicating it is unavailable.
    EnteringQuantityonHand_MP_3.png

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  • In this Article

  • Establishing the current quantity on hand

  • Establishing the current quantity on hand from the order entry screen

  • Marking an item out of stock from the order entry screen (86ing an item)

  • View video

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