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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Advanced Features

My Profile

Settings & Privacy

Defining company information

Defining store information

Configuring online ordering

Working with taxes

Setting up payments

Creating custom tenders

Configuring pay in/out codes

Defining charges

Configuring Admin

About Admin

About Support Admin

Setting up kitchen routing

Configuring venue seats (Optional)

Customers

Employees

Menu

My Store

Integrating

Reporting (Results)

Using the POS

Hardware

Kitchen Display System (KDS)

Aloha Cloud

About Admin

Use Settings & Privacy > Admin to configure admin specific options, such as Merchant Settings, Admin Users, and more. You must log in to a specific site/company view depending on the configuration required to access this function; however, only a few user roles are able to access all admin features.

User RoleAccess to
System AdminAll admin features
Silver AdminAll admin features except System Settings
Support UserMerchant settings, Tasks, Momemtum Insight, Aggregation, Diagnostics, Delete Customers and Item Import.
Silver PartnerMerchant Settings, Tasks, Diagnostics, Reset Inventory, and Item Import
Silver Partner ManagerMerchant Settings, Admin Users, Tasks, Diagnostics, Reset Inventory, and Item Import
Merchant AdminReset Inventory and Item Import

The Admin function provides access to the following functions (on the left):

Merchant Settings — Configure merchant specific options. By default, the system fetches the existing merchant information while configuring the settings; however, you can change the Merchant Name based on your preference.

Admin Users — Configure/view/search for Admin User details. Additionally, you can add/delete an Admin User role.

Partner Admin User Roles — Define user permissions for the Partner Admin. Additionally, you can select a new reseller.

Tasks — Search and view the Current Merchant or System tasks.

Diagnostics — View the uploaded logs or to request logs from the POS for any specific station. This helps to detect the error-prone data from the Point of sale (POS).

Release Manager — View or update the release versions for the selected device (s) at global or store level.

Reset Inventory — Reset the inventory for the selected store. You can reset the item inventory in all categories or all items in the selected category of a store.

Version Control — View the minimum supported app version for all available POS device types.

Delete Customers — Remove customers from the selected store, or all stores, based on selected criteria.

Item Import — Import items in bulk. You can import items, variations, variation details, and modifiers, respectively. You can import your menu from a .csv file.

Viewing POS Extension Apps — View the extended POS version details for SPI payment gateway. The system retrieves the information and populates by default.

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