Core Product: Aloha Quick Service, Aloha Table Service
Complimentary Products: No
Separate License Required? No
Other References: Aloha Quick Service Reference Guide, Aloha Quick Service Report Guide, Aloha Quick Service Screen Designer Guide, Aloha Table Service Reference Guide, Aloha Table Service Report Guide, Aloha Table Service Screen Designer Guide
View/Download/Print: Drawer Checkout Feature Focus Guide - HKS309

About Drawer Checkout

Typically, in Aloha® Quick Service and Aloha Table Service, you assign an employee to a specific cash drawer, or bank, at the beginning of a shift. When the shift ends, the employee either switches out the drawer or counts down the starting bank, and then runs the checkout report, which provides detailed transaction information that helps the employee balance the drawer.

Some establishments allow consecutive shifts to use the same cash drawer without switching it out or counting down the starting bank between shifts. This decreases the amount of time between shift changes, which ultimately increases the ability to provide quicker service. Ideally, you would assign several employees to the same cash drawer and designate a single employee, usually a manager, to run the Drawer Checkout report to balance the drawer at the end of the day. This environment is common in the International market. In this environment, employee cash accountability is not important.

SCENARIO: DRAWER CHECKOUT Several employees operate the same cash drawer throughout the day. When an employee who used the drawer clocks out, the system clocks the employee out without requiring the employee to first perform a checkout. After all employees who used the drawer clock out, the manager logs in to the Front-of-House (FOH) to balance the drawer, locates the Drawer Checkout button, and prints the Drawer Checkout report to the local printer. If needed, the manager can access the Back-of-House (BOH), select Reports > Aloha Point-of-Sale > Reprints > Reprint > Checkout, and print a copy of the checkout report for each employee who operated the drawer.

Configuring Drawer Checkout

• Providing an employee access to cash drawers
• Allowing an employee to clock out without performing checkout
• Providing the ability to perform cash drawer functions
• Determining the level of detail for drawer checkout report
• Adding the drawer checkout button to a FOH panel (QS only)
• Refreshing POS data

Using Drawer Checkout

Some establishments allow consecutive shifts to use the same cash drawer without switching it out or counting down the starting bank between shifts. This decreases the amount of time between shift changes, which ultimately increases the ability to provide quicker service. Ideally, you would assign several employees to the same cash drawer and designate a single employee, usually a manager, to run the Drawer Checkout report to balance the entire drawer at the end of the day. This environment is common in the International market. In this environment, employee cash accountability is not important.

You run the Drawer Checkout report after all employees who used the drawer have clocked out, and before the End-of-Day (EOD) runs. You then use the report to balance the cashier transaction activity that took place since the last time you balanced the drawer.

• Running the Drawer Checkout report
• Analyzing the Drawer Checkout report

Reporting Drawer Checkout

Discover the reports that help you manage drawer checkout.

Troubleshooting Drawer Checkout

Learn possible solutions to problems you may encounter with drawer checkout.

Revision History

View the development history of the Drawer Checkout feature.