Core Product: Aloha Quick Service, Aloha Table Service
Complimentary Products: No
Separate License Required? No
Other References: Aloha Quick Service Reference Guide, Aloha Quick Service Report Guide, Aloha Quick Service Report Guide, Aloha Table Service Reference Guide, Aloha Table Service Report Guide, Aloha Table Service Report Guide
View/Download/Print: Drawer Reconciliation Feature Focus Guide - HKS310

About Drawer Reconciliation

The Drawer Reconciliation feature available in Aloha^® Quick Service and Aloha Table Service is an enhancement to the checkout function and provides a simple, automated method for reconciling a cash drawer before you close it, no matter how many employees use the drawer.

Benefits of the Drawer Reconciliation feature:

• You can set the variance level for tenders. The entered total must be within the variance guidelines before you can complete the reconciliation.
• You can define the number of reconciliation attempts allowed before requiring a manager to intervene.
• You can configure non-cash tenders to require the entry of detailed information, the entry of totals only, or auto-fill the information for verification.
• The system provides a calculator to assist in counting cash and non-cash payments.

The difference between the entered amounts and the system-calculated amounts must be within the specified requirements prior to the completion of a drawer reconciliation. If successful completion of the reconciliation exceeds a specified number of attempts, a message appears and an employee with sufficient access must approve it to complete the reconciliation.

Additionally, you can enable the system to automatically transfer the reconciled amount as a deposit in the Back-of-House (BOH). This automates deposit entries and eliminates the chance of entering the wrong amount in Functions > Edit Deposits.

SCENARIO: A restaurant wants an account of all tenders from a cash drawer shared by several employees. Each employee runs and completes a normal checkout. At the close of the drawer, and before the End-of-Day occurs, the manager initiates Drawer Reconciliation and counts down the drawer. If the drawer does not balance within the allowed number of attempts, someone with sufficient access must force the reconciliation.

Configuring Drawer Reconciliation

• Defining cash drawers to require drawer reconciliation
• Providing the ability to force drawer reconciliation
• Setting the variance for each tender to reconcile
• Defining coin and bill values for multi-currencies
• Adding the drawer checkout button to a panel
• Automatically transferring reconciled amounts as deposits
• Refreshing POS data

Using Drawer Reconciliation

• Initiating drawer reconciliation
• Entering cash and bills
• Entering credit card tender types
• Entering personal checks, house accounts, and gift cards/certificates
• Reconciling the cash drawer
• Transferring declared reconciliation amounts to a deposit

Reporting Drawer Reconciliation

Discover the reports that help you manage drawer reconciliation.

Troubleshooting Drawer Reconciliation

Learn possible solutions to problems you many encounter with drawer reconciliation.

Revision History

View the development history of the Drawer Reconciliation feature.