The get check feature allows an employee to access and make changes to a check owned by another employee. This allows the employees and managers to assist each other while leaving the financial ownership with the current employee who owns the check.

This functionality requires enabling two user role permissions: 'Modify Team Checks' and 'Return Financial Ownership' in Back Office. For more information, refer to Defining user roles and Understanding POS levels of access.

To access a check owned by another employee:

• Log in to the POS as Server 1 (first user role).
  
• Tap Point of Sale and start a new shift.
  
• Create a guest check. For more information on creating guest check, refer to Starting a guest check.
  
• Add items to the guest check.
• Tap the back arrow and save the order.
  
• Tap lock icon at the right corner of the screen to log out.
• Log in to POS as Server 2 (second user role).
  
• Tap Point of Sale and start a new shift.
  
  The tab view screen appears. The point of sale shows the previously created order and Server 1 as the current owner of that order.
• Tap and open the order. The ticket entry screen appears.
  
• Add item to the ticket.
  
• Tap hamburger menu icon from left side of the screen.
• Tap Take ownership. The supervisor approval screen appears.
  
• If your user role does not permit you to take ownership, the 'Supervisor's approval needed' screen appears. It is necessary for you to obtain manager approval. Enter the Supervisor PIN to approve the "Take Order Ownership" override.
• Tap Override.
  
  The tab view screen appears. The order is now the responsibility/ownership of Server 2.

Scenario 1: When Modify Team Checks user role is disabled:

When the Modify Team Checks user role is disabled, you are able to see a lock icon on the order tab.

The lock icon appears on orders which are owned by another user. The lock icon indicates that the order is in read only mode and you are unable to edit the guest check. This requires Supervisor permission to edit the check.

Scenario 2: When Return Financial Ownership user role is disabled:

When the Return Financial Ownership user role is disabled, the financial ownership gets transferred automatically to the user who has last modified the order.

Scenario 3: When Return Financial Ownership user role is enabled:

When the Return Financial Ownership user role is enabled, the financial ownership remains with the current owner, though another user modifies the order.

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