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Docs

Aloha Cloud

About Aloha Cloud

Customer training videos

Managing your restaurant

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Splitting a guest check

Working with phone and drive-thru orders

Working with revenue centers

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Entering training mode

Applying loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges to guest check

Changing the order mode

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting a tip

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Reopening a closed check

Using item availability

Offline Credit Transactions

Using the POS with modifier panel

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Printing a guest check

To print a guest check:

  • Ensure the guest check is active on the order entry screen.

    Home screen

  • Tap Pay to view payment options. The Print button replaces the Pay button.

    Home screen

  • Tap Print to print the selected ticket -OR- press and hold Print if you have split the guest check and want to choose the tickets to print. A menu prompt appears.

    Home screen with print options
    Tap Print this ticket to print the selected ticket.

    -OR-

    Tap Print all tickets to print the multiple split tickets (checks) with a single tap.

    -OR-

    Tap Print all open tickets to only print the remaining open tickets.

    The receipt prints to the defined printer.

    Note: To get the different printing options, it is mandatory to connect your device to the printer.

Looking for resources or help with Silver? Click here.

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