NCR Voyix Logo

Docs

Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Understanding order methods

Understanding the online order flow

Working with tables and tabs

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Using the device camera to add items

Splitting a guest check

Working with phone and drive-thru orders

Sending order ready SMS

Working with online orders

Assigning a customer to a guest check

Editing a customer profile

Working with loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges

Changing the order type

Applying discount to a guest check

Deleting a ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting tips

Receiving payment for a house account

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Adding items to a closed check

Using item availability

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Transferring tabs, tables, and guest checks

You can transfer an order from one table to another, to a tab, from a tab to a table, and a split check to a table or a tab. If you are transferring to an occupied tab or table, then you must own both tabs or tables.

Note: You can transfer tabs, tables and guests only with the active the tabs (with assigned order), if not add a tab and items to it.

This document discusses the following:

  • Transferring a tab to a table.
  • Transferring a table to a tab.
  • Transferring a guest check to another table or tab.
  • Taking ownership of a table.

Transferring a tab to a table

  • Log in to the POS.
    POS_MainMenu.png
  • Tap Point of Sale. The Tabs screen appears.
    Transferring_Tabs_Tables_GuestCheck.png
  • Press and hold the tab you wish to transfer.
    Transferring_Tabs_Tables_GuestCheck1.png
  • Tap Transfer tab from the menu that appears.
    Transferring_Tabs_Tables_GuestCheck2.png
  • Tap the desired room. The unoccupied tables begin flashing.
    Transferring_Tabs_Tables_GuestCheck4.png
  • Tap the table to which to transfer the tab.

Transferring a table to a tab

  • Log in to the POS.
    POS_MainMenu.png
  • Tap Point of Sale. The Tabs screen appears.
    Transferring_Tabs_Tables_GuestCheck5.png
  • Tap hamburger menu icon to slide out the menu and tap Table. The floor plan screen appears.
    Transferring_Tabs_Tables_GuestCheck6.png
  • Tap a room which has the tables to transfer.
  • Press and hold the table you wish to transfer.
    Transferring_Tabs_Tables_GuestCheck7.png
  • Tap Transfer tab from the menu that appears.
    Transferring_Tabs_Tables_GuestCheck9.png
  • (Optional) Name the tab.
  • Tap OK. The transfer status is updated.
    Transferring_Tabs_Tables_GuestCheck10.png

Transferring a guest check to another table or tab

  • Log in to the POS.
    POS_MainMenu.png
  • Tap Point of Sale. The Tabs screen appears.
    Transferring_Tabs_Tables_GuestCheck15.png
  • Tap the table or tab at which the guest is seated.
    Transferring_Tabs_Tables_GuestCheck18.png
  • In the guest check, press and hold the seat for the guest being transferred.
  • Tap Transfer seat from the menu that appears. The floor plan screen appears. Unoccupied tables begin flashing.
    Transferring_Tabs_Tables_GuestCheck19.png
  • Tap the table to which the party is transferring or tap ADD TAB to transfer the guest to a tab.

To transfer a split check to another table or tab:

After splitting a check for a table, one party decides to join another table. You can transfer the open ticket to another table.

  • Log in to the POS.
    POS_MainMenu.png
  • Tap Point of Sale. The Tabs screen appears.
    Transferring_Tabs_Tables_GuestCheck5.png
  • Tap the hamburger menu icon to slide out the menu. Tap Table.
    Transferring_Tabs_Tables_GuestCheck20.png
  • Press and hold the table at which the party is seated.
    Transferring_Tabs_Tables_GuestCheck23.png
  • Tap Transfer order from the menu that appears. Unoccupied tables begin flashing.
  • Tap the table or tab to transfer. The ' Select tickets to transfer' screen appears.
    Transferring_Tabs_Tables_GuestCheck22.png
  • Tap one or more tickets to transfer then tap OK.

Taking ownership of a table

You can take ownership of a table you do not own, and another employee can take ownership of a table currently owned by you. When you take ownership of a table, you assume financial responsibility for the table.

  • Tap a table you do not own.
    Transferring_Tabs_Tables_GuestCheck14.png
  • Tap Take ownership from the menu that appears. If your user role allows you to take ownership of a table, you now own the table -OR- if your user role does not permit you to take ownership of a table, the ' Supervisor's approval needed' screen appears. It is necessary for you to obtain manager approval.

View video

Please allow time for the "Transferring a ticket in Aloha Cloud" video to load.

Looking for resources or help with Silver? Click here.

  • In this Article

  • Transferring a tab to a table

  • Transferring a table to a tab

  • Transferring a guest check to another table or tab

  • Taking ownership of a table

  • View video

NCR Voyix Logo

© 2025 NCR Voyix Corporation

Contact Us
Voyix Privacy Policy
Do Not Sell My Information
Legal Notice

NCR Payment Solutions, LLC is a registered ISO/MSP of Citizens Bank, N.A., Providence, RI.