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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Using the device camera to add items

Splitting a guest check

Working with phone and drive-thru orders

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Editing a customer profile

Entering Training Mode

Applying loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges to guest check

Changing the order mode

Applying a discount to a guest check

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting tips

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Adding items to a closed check

Using item availability

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Adding donations

Aloha Cloud can support local charities by hosting donation campaigns. The customer can donate pocket change by rounding up their purchases to the nearest dollar, a pre-defined amount, or an open amount suggested by the guest. The donation campains are configured in Back Office. For more information, refer to Working with donations.

Adding a donation to a guest check

To add a donation to a guest check, use the Donations button available during the payment process.

  • Ensure the guest check is active on the order entry screen.

    Tap Pay on active guest check

  • Tap Pay, located at the bottom of the guest check. The payments screen appears.

    Tap Donations on the Payments screen

  • Tap Donations. The Donation Amount screen appears.

    Select the type of donation

  • Tap the desired donation type:

    Round up – To round up to the nearest dollar. If the check total is already a whole dollar amount, no donation is added to the check.

    Quick Amount – To choose the configured amount.

    Custom – To enter a custom amount of the customer's choice.

    Not Today – To bypass donation entry.

    The selected donation appears as a line item on the order entry screen and the total amount is updated to include the donation amount.

    Donation amount reflects in the total amount

  • Continue with the payment process, as normal.

Looking for resources or help with Silver? Click here.

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