With an active Internet connection, you can apply a gift card as payment for a guest check.

If you lack an Internet connection, or if the payment host is offline or unreachable, POS application cannot process gift cards for payments on guest checks. The app must be able to connect to the payment host to verify the gift card and the funds available. Credit card payments, if you use Offline Credit, are available to use without an Internet connection, but gift cards are not. When you attempt to apply the gift card, you receive a 'No connection' error message.

When a gift card no longer contains any funds to apply to a guest check, the system displays an authorization error and does not allow the use of the gift card. Additionally, when the system does not recognize the gift card number, the system displays an authorization error and does not allow the use of the gift card.

To close a guest check to a gift card:

• Ensure the guest check to close to a gift card is active on the order entry screen.

• Tap Pay to view payment options.

• Slide the gift card through the MSR, confirm the amount to apply to the gift card or enter a different amount, and tap Done.

  -OR-

  Tap INTGIFT, confirm the amount to apply to the gift card or enter a different amount, and tap Done. Slide the gift card through the MSR, or tap Enter manually, type the gift card number, and tap Submit. The system authorizes the card for payment.

• If the system authorizes the gift card for the selected amount, tap Close.

  -OR-

  If the gift card lacks sufficient funds to cover the selected amount, an authorization message appears with the funds available on the gift card to apply for payment. Tap OK, and receive an additional form of payment or remove items from the guest check.

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