Core Product: Aloha Quick Service, Aloha Table Service, Aloha EDC
Complimentary Products: No
Separate License Required? Yes, you must license your security key for Aloha EDC (Credit Card + MX under Software Packages).
Other References: Aloha Quick Service Reference Guide, Aloha Quick Service Report Guide, Aloha Table Service Reference Guide, Aloha Table Service Report Guide, Aloha EDC User Guide
View/Download/Print: Valutec Gift Cards Feature Focus Guide - HKS385

About Valutec Gift Cards

Gift cards are plastic cards that operate very similarly to credit cards. They make great gifts for any occasion, offer a valuable marketing opportunity for your restaurant, and have proven to increase the average ticket size. Remaining card balances bring customers back, and small unredeemed balances become pure profit to your restaurant. While the major card brands support gift cards, private, independent gift cards are becoming very popular. To ensure the Aloha® Point-of-Sale (POS) can support these gift cards, we developed the ability for these independent processors to communicate with Aloha EDC using a UPI plugin specifically for each independent gift card host we need to support, such as Valutec.

The Valutec UPI plug-in supports the following:

• Selling a single or multiple gift cards.
• Adding value to a gift card.
• Redeeming a gift card.
• Querying the gift card balance.
• Deleting a single or multiple gift cards.
• Refunding a single or multiple gift cards.

Installing Valutec Gift Cards

Configuring Valutec Gift Cards

The implementation of Valutec gift cards requires configuration in both Aloha EDC and the Aloha POS system. This document assumes you already have both of these products installed and working prior to adding the Valutec gift card functionality.

• Configuring Aloha EDC for Valutec gift cards
• Adding the Valutec processor
• Designating Valutec as the gift card host

Configuring the Aloha POS system for Valutec gift cards

Configure the remaining features of Valutec gift cards in the Aloha POS system.

• Designating Valutec as your gift card provider
• Defining your gift card voucher print options
• Creating gift card items for selling
• Adding gift card items to FOH for selling
• Allowing guests to tip using a gift card
• Adding a button for redeeming a Valutec gift card
• Providing the ability to manually enter gift card numbers

Using Valutec Gift Cards

After you set up the necessary Back-of-House (BOH) requirements, you can sell and apply gift cards as a form of payment in the Front-of-House (FOH). In all cases, the Aloha POS system connects to the host through a processor to receive authorization and verification. When using Valutec, you must use Aloha EDC to provide a method of transmitting information. The process reverses when the host returns with an approval code.

• Understanding FOH gift card rules
• Applying a gift card payment

Reporting Valutec Gift Cards

Discover the reports that help you manage valutec gift cards.

Troubleshooting

Learn possible solutions to problems you may encounter with valutec gift cards.