Select Maintenance > Hardware > Cash Drawers to access this function.

Cash drawers are devices in which you keep various forms of payment tenders, such as cash, checks, coupons, vouchers, and other payment methods. Cash drawers usually have removable money trays with multiple compartments, to keep the drawer organized. Some cash drawers come with added features. For example, a ‘compulsory’ cash drawer warns you when the drawer is open and requires you to close the drawer before you can enter the next order.

Cash drawers connect to a computer workstation (i.e., order entry terminal) through a serial port, a parallel port, or through an interface port on a receipt printer. When the system accesses a cash drawer, it sends a signal to the assigned cash drawer in one of two ways:

• When you connect the cash drawer to the printer designated for the order entry terminal, the printer signals the drawer after it receives the initial signal from the terminal.
• When you connect the cash drawer directly to the order entry terminal, the terminal signals the drawer.

Cash Drawer types

If the type of cash drawer you currently use does not appear in the list when you click the drop-down arrow, contact Technical Support for help with selecting an appropriate cash drawer type from the list.

Cash Drawer tab

Use the Cash Drawer tab to configure the number and name used to uniquely identify a cash drawer. Valid entries range from 1 to 999. We recommend you establish cash drawer names that reflect their physical location, such as Bar 1, Pantry, Patio, or Dining. Type up to 15 characters.The Cash Drawer tab also enables you to assign a cash drawer to a printer or computer terminal, and define the parameters for how the cash drawer operates.

Group Bar: Settings

Name — Identifies the cash drawer.

Public cash drawer — Enables employees with cash drawer capabilities to access the drawer, if they do not have open transactions with another drawer. Required Options: 1) You must make a drawer public in the Front-of-House (FOH) Special Functions screen as part of your daily cash drawer assignments. 2) You must access Maintenance > Labor > Jobcodes > Financial tab and select ‘Uses cash drawers’ under the ‘Financial’ group bar for employees who need access to cash drawers. Related Options: To prevent an employee from using a public cash drawer in another revenue center, if the employee already has transactions in a different revenue center, access Maintenance > Business > Store > Store Settings tab > Security group and select ‘Limit public cash drawer to revenue center’ under the ‘Cash Drawer’ group bar.

Global public cash drawer (QS Only) — Enables employees with cash drawer capabilities to access the drawer, even when another employee is assigned as the primary owner of the cash drawer.

Perform drawer reconciliation — Configures the cash drawer to require reconciling all tenders at checkout. When you run a checkout for the drawer, you receive the prompt, “Would you like to reset the drawer totals?” Responding ‘Yes’ invokes the drawer reconciliation process.

Number reconciliation attempts — Defines the number of reconciliation attempts allowed for the drawer before you must call a manager, or employee with sufficient access, to intervene. Valid entries range from 0 to 9. Related Options: You must select ‘Perform drawer reconciliation’ to enable this option.

Display unused tender types — Lists all defined tender types on the reconciliation screens, even if the tender was not used as a form of payment. This allows a manager to adjust a tender type that would ordinarily not appear in the list during reconciliation since the tender type was not used during that specific shift. Use this option when you use drawer reconciliation as opposed to payment reconciliation. Required Options: You must select ‘Perform drawer reconciliation’ to enable this option.

Audit selected coupons — Specifies the employee assigned to the cash drawer must perform a coupon audit count at checkout for all qualifying coupons. Required Options: For a promotion of the Coupon type, you must access Maintenance > Payments > Promotions > Coupon tab and select ‘Audit count at checkout’ under the ‘Coupon’ group bar to qualify a coupon for audit count.

Disable coin changer — Disables a coin changer by cash drawer, if one is assigned and attached to the terminal. The coin changer functions for any other cash drawer assigned to the terminal. Use this option for sites that use a coin changer and more than one cash drawer per terminal.

Number of attempts — Defines the number of reconciliation attempts allowed for the coupon count before you must call a manager, or employee with sufficient access, to intervene. Valid entries range from 0 to 9. Related Options: You must select ‘Audit selected coupons’ to enable this option.

Terminal — Defines the terminal number to which the cash drawer connects.

OPOS name — Indicates the name of the OPOS Cash Drawer file as it appears in the Registry Editor. (Note: The driver files must be installed first.) For example, the OPOS name for a Panasonic cash drawer could be either JD-9000CD1 or JD-9000CD2. To determine this, access a DOS command line, type REGEDIT and press Enter. The Registry Editor displays. Click the + sign to the left of HKEY_LOCAL_MACHINE. Continue to click the + sign to the left of SOFTWARE, OLEforRetail, ServiceOPOS, and CashDrawer. The installed drivers display under CashDrawer. Type a maximum of 30 characters. Required Options: You must select OPOS Cash Drawer, as the cash drawer type to enable this option.

Disable default compulsory method (QS Only) — Allows you to perform order entry functions without closing the cash drawer between transactions. The “Please close the cash drawer” message does not appear. This feature can increase speed of service, especially for environments where order entry and check closing are done using two different FOH terminals; however, turning off the compulsory cash drawer functionality poses a security risk and we strongly recommend keeping it active. Required Options: You must select a cash drawer type other than Printer Interface to enable this option. Documented Version: v12.3.

Group Bar: Printer interface

Printer — Specifies the printer to which the cash drawer connects. Required Options: You must select Printer Interface as the cash drawer type to enable this option.

Drawer number — Determines the connection order number of the cash drawer device. The value for the first connected drawer is ‘1,’ and the value for the second connected drawer is ‘2.’ You can connect up to two drawers at a time to any one printer. Required Options: You must select ‘Printer interface’ as the cash drawer type to enable this option.

Group Bar: Serial interface

Compulsory method — Indicates the drawer is open, and does not allow an employee to start a new check until the drawer closes. Related Requirements: You must select ‘Serial 225 32000’ as the cash drawer type to enable this option.

CTS — Clear to Send (CTS) is assigned to pin 8 for a 9-pin serial port, and to pin 5 for a 25-pin serial port.

RI — Ring Indicator (RI) is assigned to pin 9 for a 9-pin serial port, and to pin 22 for a 25-pin serial port.

Port — Specifies the physical port where the cash drawer connects to the terminal. Required Options: You must select ‘Serial 225 32000’ as the cash drawer type to enable this option.