Select Maintenance > Payments > Gold Points to access this function. Access Maintenance > Business > Additional Features (Corporate Administration) > Corporate Owner tab and clear ‘Display Aloha Loyalty’ and select ‘Display gold points’ under the ‘Options to display’ group bar to expose the options for this function.

Use the Gold Points function to define awards for the Gold Points award program. Using this program, customers are issued a program card. They can then earn points on the card each time they purchase qualifying items at the restaurant. When a customer has a positive point balance on their card, they can redeem their points for various awards, such as dining and merchandise certificates, specific menu items, and more. A qualifying item is based on the original menu item price, before applying a comp or a promo, and does not include taxes, surcharges, order mode, or additional charges. Qualifying sales are rounded down to the nearest whole dollar. For example, a qualifying sale of $9.65 rounds down to $9.00 when the system calculates points earned.

You must access Maintenance > Labor > Pos Access Levels > Access Level tab and select ‘Allow member gold points adjustments’ under the ‘Financial’ group bar for any employee requiring the ability to manage accounts for Gold Points customers.

Gold Point tab

Use the Gold Point tab to define the award and specify the number of points to award for a qualifying purchase, or to deduct for a qualifying redemption.

Group Bar: Settings

Description — Provides the full name of the award, such as Appetizer, $15 Dining Certificate, and more. Type a maximum of 25 characters.

Active — Indicates the award appears on a button on the FOH terminal.

Points to deduct — Specifies the number of points to deduct from the customer account when they redeem points for the selected award. This option has a valid range of 1 to 999,999.

Program ID # — Designates the corresponding corporate-assigned number for the award.

Message #1 — Indicates the message to appear at the top of the receipt when the customer redeems gold points. Required Options: You define messages in Maintenance > Messaging > Guest Check Messages.

Message #2 — Indicates the message to appear in the middle of the receipt when the customer redeems gold points (below the transaction information). Required Options: You define messages in Maintenance > Messaging > Guest Check Messages.

Message #3 — Indicates the message to appear towards the bottom of the receipt when the customer redeems gold points (below the issue date). Required Options: You define messages in Maintenance > Messaging > Guest Check Messages.

Message #4 — Indicates the message to appear at the bottom of the receipt when the customer redeems gold points. Required Options: You define messages in Maintenance > Messaging > Guest Check Messages.