NCR Voyix Logo

Docs

Aloha POS

About Aloha POS

Implementing

Advanced features

Field definitions

About this section

Activation Schedules

Additional Features (Corporate Administration)

Advanced Pizza Depletion - Pizza Sizes

Advanced Pizza Depletion - Topping Levels

Alert Settings

Auto Menus (TS only)

Barcode Messages

Break Reminder Messages

Break Rules

Campaign Rulebook (TS Only)

Cash Cards

Cash Drawers

Categories

Clock-In Message

Club Member (TS only)

Club Member Hold Reason (TS only)

Coins and Bills

Comp Codes

Comp Employees

Comps

Concept

Concepts

County

Custom EDC Response Messages

Custom FOH Reports

Day Part

Debug Event

Default Favorites

Deposit Reasons

Display Boards

Drink Dispensers

Employees

Event Schedule

Exception Modifiers (TS only)

Family Style - Family Style Groups (TS only)

Family Style - Plating Types (TS only)

Family Style - Portion Matrix (TS only)

Filter Text

Fiscal Calendar Settings

Fiscal Devices

Fixed Item Pricing (TS only)

Flex Tax Rule

Foreign Currencies

Gold Points (TS only)

Gratuities (TS only)

Guest Check Message

House Accounts

Installed Products (Global Administration)

Integrations

Interactive Messages

Item Cook Times

Item Cost

Item Routing

Items

Job Groups

Jobcodes

Labels

Labor Groups

Loyalty Providers

Main Screen Message

Media Files

Menus (TS only)

Minor Exemptions

Modifier Codes

Modifier Groups

Movie

No Sale Reasons

Occasion Categories

Occasions

Order Entry Queue

Order Mode

Par Templates

Pay Adjustments (formerly Other Wages)

Payment Device - Payment Devices

Payment Device - Payment Device Settings

Performance Measures

Petty Cash Account

Pos Access Levels

Price Changes

Price Level

Print Designer

Printer Groups

Printers

Promotions

Punch Edit Reasons

Report Settings

Revenue Center

Routing Level (QS only)

Scales

Screen Designer

Security Roles

Server Info Messages (TS only)

Size Groups (QS Only)

Skins

State

Store

Store Settings

Submenus (TS only)

Surcharge

Survey

Table Definition (TS only)

Tags

Tares

Tax Group

Tax Locale

Tax Type

Tender Groups

Tenders

Terminals

Terminated Employees

Termination Reasons

Tip-share Pools (TS only)

Tracking Item

Users

Video Controllers

Video Groups

Video Queues

Void Reasons

Volume Level

Waive Break Messages

Aloha POS

Club Member (TS only)

Select Maintenance > Club Membership > Club Member to access this function.

Use the Club Member function to define customer information and set specific parameters, such as charging privileges, reciprocal clubs, and more. The membership database contains important information about each club member, such as the date the membership began, and the family members authorized to charge. It also determines if the customer is on credit hold, and if they belong to the liquor pool.

Club Member tab

Use the Club Member tab to easily determine the number and name used to uniquely identify the record. Valid entries are from 1-999999. Note: This is not the membership number.

Group Bar: Settings

First name — Identifies the person’s first name. Type a maximum of 30 characters.

Last name — Identifies the person’s last name. Type a maximum of 30 characters.

Birth date — Indicates the person’s date of birth, in a mm/dd/yyyy format. If the birth date was provided, the FOH prompts the server when the club member information screen appears.

Anniversary date — Indicates the membership anniversary date, in a mm/dd/yyyy format.

Date joined — Indicates the date the customer officially became a club member in, a mm/dd/yyyy format.

Expiration date — Indicates the date, in a mm/dd/yyyy format, when the membership card expires and becomes invalid. Related Options: This option works in conjunction with ‘Verify expiration date’ located in Maintenance > Business > Store > Store Settings tab > Order Entry group under the ‘Club Members’ group bar.

Club unit number — Identifies the club or company for which to apply payments. Type a maximum of three digits. You must use the unit number of the club when pulling over Import.dat.

Membership type — Identifies a two-digit ID code for the membership that is determined by the club, not by the Aloha POS system. Some sample membership types are Honorary, Standard, Golf, Tennis, Dining, and Business. Type a maximum of two characters.

Membership number — Indicates the actual membership number with a maximum of ten alpha or numeric characters supporting many different numbering conventions. Magnetic (MAG) stripe readers only support numbers up to five digits. If a reciprocal club, type the club number.

Reference code — Identifies the reference code, up to two digits, if the customer is a primary club member, a spouse, or a child.

Description — Provides a long description of the membership type, such as social or lifetime. Type a maximum of 20 characters.

Liquor pool — Restricts alcoholic sales to members of a liquor pool. Local alcoholic beverage commission guidelines for serving alcohol determine whether a liquor pool applies at each restaurant. The FOH prompts the server to verify customer eligibility to purchase alcohol.

Reciprocal — Indicates the guest is a member of a neighboring club. The server receives a prompt in the FOH to enter the membership number for the reciprocal club. You must set up all reciprocal clubs with a membership number, usually the club number.

Tax exempt — Prevents sales tax from being applied to the guest check. The tax exempt number is assumed to be the member number.

Hold reason — Indicates the reason the customer charging privileges are on hold, such as the account is on credit hold, the membership expired, or the customer is not found in the membership database.

NCR Voyix Logo

© 2025 NCR Voyix Corporation

Contact Us
Voyix Privacy Policy
Do Not Sell My Information
Legal Notice

NCR Payment Solutions, LLC is a registered ISO/MSP of Citizens Bank, N.A., Providence, RI.