Select Maintenance > Hardware > Terminals to access this function.

The Terminals function allows you to define and configure each terminal on the Aloha network in terms of its type, its physical characteristics, and the attached peripherals.

Each Aloha system installation is licensed for a specific number of order entry terminals, each of which serves as a node or station on the Aloha network. Additional nodes are permitted beyond the licensed number of order entry terminals, but the additional nodes cannot be defined or used as order entry terminals. For example, a large system licensed for ten order entry terminals might define an additional network node for a file server. The file server functions normally on the network, but you cannot use it as an order entry terminal, and this setup would not exceed the network license limitations. The typical Aloha POS network consists of one order entry terminal per license and one computer functioning as a file server for the network, which you normally locate in an area of the restaurant that is accessible only by management personnel. Computers running remote copies of Aloha Configuration Center, used by managers for routine database maintenance, do not count against the license count, and cannot function as order entry terminals.

Peripheral devices, such as printers, pole displays, bar code readers, cash drawers, mag card readers, and monitors are physically attached to these terminal nodes to become part of the network. You define some of these devices, such as printers and monitors (display only), in their own database files and assign them to a network node, while you define others within a terminal record, such as pole displays.

Printers and monitors, although attached to a specific network node, are devices shared across the network. Pole displays, also attached to a specific network node, are not shared devices and are available only to the assigned terminal. Thus, an order entry terminal can have access to a printer in the kitchen, but not to a cash drawer at the drive-thru window or bar.

As you create new terminal records, it is important to note that Revenue Center and Term Queue are is required. If no queue for the terminal is specified, the system does not allow you to save the record. If no revenue center is assigned, a warning sign appears to indicate the reports may not balance. For correct income reporting in the restaurant, we recommended you select a revenue center for the terminal.

You can define as many terminals as you have nodes on the network, of the number of terminals defined as order entry terminals does not exceed the number provided under the Aloha license agreement. Designate terminals as order entry terminals using the Order Entry Terminal option on the General tab.

Terminal tab

The Terminal tab allows you to define basic information about a terminal, such as the store to which the terminal belongs, the type of terminal, the number, name, and other identification properties of the terminal. You also use this tab to configure the peripherals attached to the terminal.

Group Bar: Identification

Name — Identifies the terminal. Terminal naming conventions are set by you, however, we recommend the terminal name be descriptive or reflect its physical location, such as Bar 1, Pantry, Patio, or Dining. Type a maximum of 15 characters. Naming terminals is useful in the case of a terminal failure because the error message displays the specific location. It is also useful when you need to troubleshoot the network.

Group Bar: Applications

POS — Indicates the terminal is an Aloha POS terminal. Selected by default, ‘POS’ enables options specifically for the Aloha POS.

Aloha Kitchen — Indicates this terminal is used by Aloha Kitchen and not the Aloha POS.

Kiosk (QS only) — Indicates this terminal is an interface terminal used by NCR Kiosk and not the Aloha POS. Related Options: 1) Access Maintenance > Business > Installed Products and select ‘Uses Kiosk’ under the ‘Products installed’ group bar to expose this option. 2) Selecting this option exposes the ‘Kiosk’ group bar here in the Terminals function, under which you designate the interface employee to operate this interface terminal.

Group Bar: Settings

Model — Contains a list of the typical terminals encountered in an Aloha system environment. If the type of terminal you are using does not appear in the list, contact Technical Support for help with selecting an appropriate terminal type from the list.

Function — Indicates how the Aloha POS system environment interacts with the selected terminal.

• Order entry — Designates the defined terminal as an order entry terminal. The Aloha system license does not restrict the number of terminals; however, the number of order entry terminals available depends upon the number permitted by the license agreement for the restaurant.

• Interface server — Defines the terminal as an order entry terminal able to run an instance of the Aloha FOH application (Iber) without a dedicated user interface. The FOH application then functions to receive order information from other order entry devices, such as hand-held input devices, and distributes that information through the system to printers, display screens, and cashier terminals. This is not an actual physical terminal; it is a “virtual” terminal. When used in this manner, the terminal performs FOH functions without the need for an order entry terminal license.

• Interface terminal — Designates the defined terminal as an interface terminal. The interface terminal enables applications to communicate through Aloha Connect. The license agreement for the restaurant must include a specific number of order-entry terminals. When the selected terminal is designated as an interface terminal, you must define an order entry terminal as its output terminal in ‘Interface host.’

• Radiant interface terminal — Designates the defined terminal as a Radiant interface terminal. This terminal is like the interface terminal; however, the ‘Radiant interface terminal’ does not require a terminal license, as it does not increase the count of interface or order entry terminals at the store, and it must be initialized through an Aloha application.

• Order entry non-tendering terminal (QS only) — Restricts your activity on this terminal to performing order entry and applying promotions and comps. You cannot tender or close a check from this terminal. Use this type of terminal in a double-window drive-thru environment for a terminal that does not have an assigned cash drawer. Related Options: Selecting this option enables ‘Auto login employee’ for which you can assign a generic employee for employees to use as a single login ID number. Documented Version: v12.3.

Allow order entry — — Allows you to configure an interface terminal to enable order entry, if you do not exceed the number of order entry licenses allowed. Required Options: You must select ‘Interface terminal’ from the ‘Function’ drop-down list to expose this option.

Restrict order entry if not assigned to drawer (QS only) — Limits the ability to enter transactions, if the employee is not assigned a cash drawer or is not configured for self-banking. Required Options: You must select ‘Order entry’ from the ‘Function’ drop-down list to expose this option. Related Options: To override this option, access Maintenance > Labor > Jobcodes > Financial tab and select ‘Self banking’ under the ‘Financial’ group bar.

Auto login employee (QS only) — Assigns a generic employee to operate the order entry non-tendering terminal. Employees use this generic employee login to log in using the same ID in a double-window drive-thru environment for a terminal that does not have an assigned cash drawer. The generic employee is automatically clocked in to an order entry non-tendering terminal and that terminal continues to use the generic employee for all subsequent log ins. If the generic employee has multiple job codes available, (not recommended), the system clocks in the generic employee under the job code with the lowest ID. Generic employee IDs do not appear in the FOH cash drawer assignment list, nor can you associate the same generic employee to any other terminal. A generic employee cannot be configured as an interface employee. Required Options: You must select ‘Order entry non-tendering terminal’ to expose this option. Documented Version: v12.3.

Quick login option (QS only) — Allows the generic employee defined as the ‘Auto login employee’ to log in to a non-tendering terminal with a single button touch. When enabled, the Quick Login button appears on the FOH Login screen. Required Options: You must select ‘Order entry non-tendering terminal’ from the ‘Function’ drop-down list and select an employee in ‘Auto login employee’ to expose this option. Documented Version: v12.3.

Interface host — Designates the order-entry terminal to receive the output of an interface terminal. Select a “virtual” terminal defined as an interface server from the drop-down list. Related Requirements: You must select ‘Interface terminal’ or ‘Radiant interface terminal’ from the ‘Function’ drop-down list to activate this option.

Terminal prefix — Specifies a prefix, up to 10 alpha-numeric characters, to identify the terminal when you use the perpetual check counter. The prefix prints before the terminal ID on each check generated from this terminal. Required Options: You must access Maintenance > Business > Store > Store Settings tab > Check Printing group and select ‘Print check counter’ under the ‘Check Counter’ group bar to expose this option.

Government issued-terminal ID — Specifies the terminal ID assigned to this terminal to assist in tracking from which terminal a guest check originates. This is numeric only and assists international customers in complying with requirements to print the perpetual check counter number on a guest check. Related Options: You must access Maintenance > Business > Store > Store Settings tab > Check Printing group and select ‘Print check counter’ under the ‘Check Counter’ group bar to expose this option. Documented Version: v14.1.

Group Bar: Kiosk (QS only)

You must select ‘Kiosk’ under the ‘Applications’ group bar to expose this group bar.

Interface employee — Designates the ‘virtual’ employee that works behind the scenes to perform kiosk operations from this terminal.

Group Bar: Aloha Takeout

The ‘Aloha Takeout’ group bar appears only when you select ‘Radiant interface terminal’ from the ‘Function’ drop-down list and select a terminal in ‘Interface host.’

Interface employee — Designates the ‘virtual’ employee that works behind the scenes to release future orders and assign orders to drivers.

1st generation return screen — Indicates the default screen an Aloha Takeout employee first accesses when returning to Aloha Takeout from the Aloha POS system, if the site installation uses the first-generation user interface. All other screens are quickly accessible, regardless of the screen selected here. Related Options: The system overrides this option when you define a ‘1st generation return screen’ under the ‘Settings’ group bar in Maintenance > Labor > Jobcodes > Takeout tab. Your choices include:

• Customer Management
• Order Management
• Point Of Sale
• Future Order Management

2nd generation return screen — Indicates the default screen an Aloha Takeout employee first accesses when returning to Aloha Takeout from the Aloha POS system, if the site installation uses the second-generation user interface. All other screens are quickly accessible, regardless of the screen selected here. Related Options: The system overrides this option when you define a ‘2nd generation return screen’ under the ‘Settings’ group bar in Maintenance > Labor > Jobcodes > Takeout tab. Your choices include:

• Customer Lookup
• Order Pickup
• Point Of Sale
• Driver Dispatch
• Future Order
• Driver Management
• All Order List

Aloha return screen (QS only) — Indicates the Quick Service screen to which an Aloha Takeout employee navigates upon selection of the Aloha button from the Aloha Takeout interface. You must use an interface terminal to configure this option. Related Options: 1) The system overrides this option when you define an ‘Aloha return screen’ under the ‘Settings’ group bar in Maintenance > Labor > Jobcodes > Takeout tab. 2) This option overrides the global ‘Default Aloha screen’ option in Maintenance > Takeout Configuration > Takeout Settings > Panel Options tab.

Aloha tender screen (QS only) — Indicates the Quick Service screen to which an Aloha Takeout employee navigates upon selection of a tender button from the Aloha Takeout interface. You must use an interface terminal to configure this option. Related Options: 1) This system overrides this option when you define an ‘Aloha tender screen’ under the ‘Settings’ group bar in Maintenance > Labor > Jobcodes > Takeout tab. 2) This option overrides the global ‘Aloha Tender screen’ option in Maintenance > Takeout Configuration > Takeout Settings > Panel Options tab.

Keyboard present — Indicates the presence of a physical keyboard attached to the terminal. Aloha Takeout begins expecting input from this keyboard once configuration is complete.

Training interface employee — Designates the interface employee created for this terminal to perform COM functions when an ATO employee is clocked in with a ‘training’ job code. COM functions include releasing training future orders and assigning orders to training drivers.

Show Takeout on login — Indicates an employee logging in to this terminal logs in directly to Aloha Takeout, instead of to the Aloha POS system.

Enable advanced mapping — Identifies this terminal as one from which you can access the Map screen. Required Options: Access Maintenance > Labor > Jobcodes > Takeout tab and select the Mapping Driver Dispatch screen from the ‘Screens’ group bar for the ATO job codes that need to access the Map screen.

Select check in summary based on terminal routing — Supports mobile ordering in Y lane environments.

Group Bar: Order Point

You must have ORDERPOINT! installed for this group bar and its options to appear.

Express Order employee — Allows an employee assigned the job code configured to a cashier operating an ORDERPOINT! service, to use Express Order. ORDERPOINT! requires an employee be logged in to the POS terminal to use Express Order for accounting purposes. First you must create a generic job code, then a generic employee login ID for each terminal with an ICD device, and a generic manager login ID to allow access to functions that require manager approval. You do not need to create a generic manager job code for this employee ID, as you can use the normal manager job code.

Use customer display — Allows you to use the customer display that you configured specifically to use Express Order with ORDERPOINT! service. Related Options: You must configure each terminal for the device you plan to use with ORDERPOINT!. For C1230 devices, you must obtain and install NCRDisplayVerification_86.exe. For generic display devices, you must license and configure an external interface terminal for each FOH terminal using a generic display device.

Group Bar: Printers

This section enables you to define and direct the output of the terminal to printers in the restaurant, according to your needs. This function provides the flexibility to print kitchen orders, labels for take-out orders, credit-card receipts, and guest checks, on different printers in different locations within the restaurant.

Default printer — Designates the printer used for local printing by this terminal. The printer may or may not be physically attached to the terminal. Local printing includes guest checks, printed reports, and messages.Related Requirements:You define printers in Maintenance > Hardware > Printers.

Voucher printer — Designates the printer at which to print EDC vouchers for credit cards.Related Requirements:You define printers in Maintenance > Hardware > Printers.

Label printer — Designates the printer at which to print labels that accompany take-out orders.Required Options:You must select a Label type when you select this option.Related Requirements:You define printers in Maintenance > Hardware > Printers.

Label type — Indicates the specific label type to use.Required Options:You must select a printer from ‘Label printer’ to expose this option.

Group Bar: Screens

Quick Service screen (QS only) — Specifies a previously created Quick Service order entry screen to appear on the selected terminal. Screens defined in Quick Service are intended to work with the order entry screens on the FOH terminals.

Table Service screen (TS only) — Specifies a previously created Floor Plan screen to appear on the selected terminal. Screens defined in Table Service are intended to work with the Floor Plan feature. This option is available for Table Service environment only.

Group Bar: Fiscal Devices

You must make a selection in ‘Fiscal national environment’ under the ‘Regional Settings’ group bar in Maintenance > Business > Store > Store Settings tab > System group to expose the ‘Fiscal Devices’ group bar.

Primary Fiscal Device — — Designates the sales recording module (SRM) to pass the sales data through to provide SRM-generated receipts to your customers. The SRM intercepts the data and adds a fiscal transaction ID and bar code to the bottom of each receipt. The SRM keeps a record and then produces periodic sales summary reports to comply with government regulations.Required Options:You define fiscal devices in Maintenance > Hardware > Fiscal Devices.

Backup Fiscal Device — Designates the sales recording module (SRM) to pass the sales data through to provide SRM-generated receipts to your customers when the primary fiscal device is offline. The SRM intercepts the data and adds a fiscal transaction ID and bar code to the bottom of each receipt. The SRM keeps a record and then produces periodic sales summary reports to comply with government regulations.Required Options:You define fiscal devices in Maintenance > Hardware > Fiscal Devices.

Group Bar: Other

Revenue center — Assigns the terminal to a previously defined revenue center. (TS only) Guest checks are assigned to a revenue center by the table for which they are opened. If the check is a tab or there is no revenue center for the table, the system uses the revenue center for the terminal. For correct income reporting in the restaurant, we recommend you select a revenue center for the terminal. If you do not assign a revenue center, the system displays a warning message to indicate that reports may not balance.

Terminal queue (QS only) — Defines the queue from which the terminal receives orders.

Order mode (QS only) — Defines the type of orders the terminal receives (Example: Dine-In, To Go, and more).

EDC info — Used when a processor is configured with multiple indexes in EDC. The terminal must be assigned to a specific processor index. For example, if you have a CES, CES2, and CES3 processor defined in EDC, and this terminal needs to be assigned to the CES2 processor, type INDEX=2 in the ‘EDC Info’ text box. If you have only one processor index for the processor, you can leave this text box empty. Type a maximum of 50 characters.

Group Bar: Change Due Message Box (QS only)

The options under ‘Change Due Message Box’ allow you to define the X and Y coordinates, as well as the height and width of the Change Due message box on the FOH screen.Related Options:To add the table tent number to the message box, access Maintenance > Business > Store > Store Settings tab > Chit Printing group and select ‘On-screen prompt’ under the ‘Table Tents’ group bar.Documented Version: Aloha POS v12.3.

Message box X coordinate — Defines the location along the X coordinate, in pixels, of the Change Due message box on the FOH terminal.

Message box Y coordinate — Defines the location along the Y coordinate, in pixels, of the Change Due message box on the FOH terminal.

Height of the message box — Defines the height of the Change Due message box, in pixels, on the FOH terminal.

Width of the message box — Defines the width of the Change Due message box, in pixels, on the FOH terminal.

Dismiss change due message options — Specifies how to dismiss the change due message that appears on the FOH terminal.

• Dismiss on touch — Enables you to remove the FOH Change Due message by touching the screen. You must use the ‘Dismiss on touch’ option in the following situations:

  • If you select ‘Printer interface’ as the ‘Type’ under the ‘Settings’ group bar on the Cash Drawer tab in Maintenance > Hardware > Cash Drawers.

  • If you assigned no cash drawer to the terminal.

  • If you configured self banking and the employee was not assigned a cash drawer.

  • If the employee clocks in under the training mode.

• Dismiss on close — Enables you to remove the FOH Change Due message when you close the cash drawer.

Dismiss change due interval — Specifies the number of seconds, up to 999, for the Change Due message to remain on the screen when you do not touch the screen or close the drawer. Type 0 if you do not want an automatic removal. Related Options: 1) If you select ‘Dismiss on touch’ and touch the drawer before the timeout expires, the system removes the Change Due message. 2) If you select ‘Dismiss on close’ and close the drawer before the timeout expires, the system removes the Change Due message. 3) If you select ‘Dismiss on close’ and set the timeout value to 0, and the cash drawer malfunctions, you must refresh the system to release the Change Due message. 4) If you type a value equal or more than the value in ‘Default seconds’ located in Maintenance > Business > Store > Store Settings tab > Order Entry group under the ‘Screen settings > Timeouts’ group bar, an error message appears.

Readers tab

Options on the Readers tab enable you to define any of several input devices used to identify customers or employees, and to interface with their credit card companies, as appropriate.

Group Bar: Magnetic stripe reader

Use magnetic stripe reader — Indicates a magnetic stripe reader is physically attached to the terminal. Related Options: Selecting this option exposes other options under the group bar.

Type — Indicates the type of magnetic stripe reader attached to the terminal. Required Options: You must select ‘Use magnetic stripe reader’ to expose this option.

• Keyboard Wedge — Indicates the magnetic stripe reader attached to the terminal is a Keyboard Wedge.
• OPOS MSR — Indicates the magnetic stripe reader attached to the terminal is an OPOS.
• Radiant — Indicates the magnetic stripe reader attached to the terminal is a Radiant reader.

OPOS — Indicates the name of the OPOS MSR driver file as it appears in the Registry Editor (Note: You must install the driver files first). For example, the OPOS name for a Panasonic MSR would be JS-9000MSR. To determine this, access a DOS command line, type REGEDIT and press Enter. The Registry Editor appears. Click the + sign to the left of HKEY_LOCAL_MACHINE. Continue to click the + sign to the left of SOFTWARE, OLEforRetail, ServiceOPOS, and MSR. The installed drivers appear under MSR. Determine the name of the driver file to use and type it in the ‘OPOS’ text box. Type a maximum of 30 characters. Related Requirements: You must select a mag stripe reader type of OPOS MSR to activate this option.

Track 2 only — Indicates when the magnetic stripe reader uses data from track 2 of the card.

Group Bar: Pen reader

You can activate pen readers for use with the system. After configuring each terminal, as appropriate, to use a pen reader, you must also enable managers to assign pen readers to individual employees.

Use pen reader — Enables pen readers in the system. Required Options: You must select a ‘Port’ for this option.

Port — Specifies the physical port where the pen reader connects to the terminal. Required Options: You must select ‘Use pen reader’ to enable this option.

Group Bar: Bar code reader

Use bar code reader — Indicates a bar code reader is physically attached to the defined terminal. If you do not use a bar code reader, clear this option. Required Options: You must select a ‘Port’ and a ‘Type’ for this option.

Port — Specifies the physical port where the bar code reader connects to the terminal. The system uses the reader port option when you select 'Use bar code reader.' Required Options: You must select ‘Use bar code reader’ to enable this option.

Type — Specifies the type of bar code reader attached to the terminal. Required Options: You must select ‘Use bar code reader’ to enable this option.

Group Bar: Fingerprint Scanner

The options under the ‘Fingerprint Scanner’ group bar enable you to activate and define a fingerprint scanner for use with the system. The Aloha system makes use of biometrics technology, so no actual fingerprints are stored in the system. The system uses a pattern of landmarks when comparing an individual against the database. The Aloha system uses the identification process, rather than verification. Identification as a process is potentially faster because it is a one-step process. The system reads the scanned image of the thumb, then proceeds through the previously defined levels in the system to determine the owner of the print. Verification is a two-step process, in which the person seeking access to the system clocks or logs in, then presents his or her finger for verification of identity against patterns stored in the database.

Use Fingerprint Scanner — Enables the fingerprint scanner function in the system. Required Options: You must make a selection in ‘Type’ for this option.

Type — Specifies the type of fingerprint scanner you wish to use. Required Options: You must select ‘Use fingerprint scanner’ to enable this option.

Group Bar: Proximity Reader

Use proximity reader — Indicates a proximity reader device is physically attached to the terminal. Proximity readers use radio frequency identification (RFID) technology to scan a card when it comes close to or touches the reader. Related Options: You must make a selection in ‘Port’ for this option.

Port — Specifies the physical port where the proximity reader connects to the terminal. Required Options: You must select ‘Use proximity reader’ to enable this option.

Group Bar: Dallas Key reader

Use Dallas Key reader — Indicates a Dallas Key reader device is physically attached to the terminal. Dallas Key hardware devices provide an alternative to magnetic card readers and RFID proximity readers. Related Options: You must make a selection in ‘Port’ for this option.

Port — Specifies the physical port where the Dallas Key reader connects to the terminal. Required Options: You must select ‘Use Dallas Key reader’ to enable this option.

Output Devices tab

Use this tab to define the type of output devices attached to the terminal and their location.

Group Bar: Pole display

Use pole display — Indicates a pole display is physically attached to the defined terminal. Required Options: You must select a Type and a Port for this option.

Type — Specifies the pole display model attached to the terminal. Required Options: You must select ‘Use pole display’ to enable this option.

Port — Specifies the physical port where the pole display connects to the terminal. Required Options: You must select ‘Use pole display’ to enable this option.

OPOS — Allows you to define the OPOS Line Display pole type. This text box must contain the name of the OPOS driver file as it appears in the Registry Editor (Note: You must install the driver files.) For example, the OPOS name for a Panasonic Pole Display would be JS-9000LD. To determine the OPOS name, access a DOS command line, type REGEDIT and press Enter. The Registry Editor displays. Click the + sign to the left of HKEY_LOCAL_MACHINE. Continue to click the + sign to the left of SOFTWARE, OLEforRetail, ServiceOPOS, and LineDisplay. The installed drivers display under LineDisplay. Determine the name of the driver file to be used and enter it into the 'OPOS' text box. Related Options: This option becomes available when you select a pole type of OPOS Line Display. This option has a maximum value of 30.

Code Page — Enables the terminal to use a set of character codes for another language with the pole display. Required Options: You must select ‘OPOS Line Display’ from the Type list box to enable this option.

Group Bar: Coin changer

Type — Specifies the model of coin changer attached to the terminal. Required Options: You must select a Port for the coin changer.

Port — Specifies the physical port where the coin changer connects to the terminal. Required Options: You must select a specific coin changer type to enable this option.

Group Bar: Aloha spy server

The Aloha system can interface with the TVS security system. You must define the TVS environment on the file server before you specify Aloha Spy parameters. Required Options: Access Maintenance > Business > Store > Store Settings tab > Security group and select ‘Enable Aloha spy’ under the ‘POS Security’ group bar.

Port — Indicates the TCP port value, which is the same value established for the TVS security system on the file server. This option has a maximum value of 65535.

IP address — Indicates the IP address or the name of the computer used as the file server. Type a maximum of 150 characters.

Group Bar: Fiscal manager

Port — Indicates the TCP socket port value for the Fiscal Manager. This option has a maximum value of 65535.

IP address — Indicates the TCP/IP address or the name of the computer used for Fiscal Manager. Type a maximum of 150 characters.

Group Bar: PIN pad

The options in this inset configure the system to use a keypad for accepting a PIN number, as entered by the customer. This type of keypad works in conjunction with debit cards.

Type — Specifies the model of PIN pad device attached to the terminal. Currently, the Aloha system supports the Verifone 1000, Verifone VX830, Everest and Everest Plus, and Ingenico IPP350 (when using Voltage or TransArmor). Everest and Everest Plus use the same emulation; therefore, they are not listed as separate devices.

Port — Specifies the physical port where the PIN pad connects to the terminal. Required Options: You must select a specific PIN pad type to activate this option.

Terminal ID — Designates the unique identifier assigned to the first PIN pad device attached to the POS terminal. The Terminal ID identifies the specific PIN pad device from which a debit or credit card sales transaction occurs. Currently, Moneris is the only processor that supports unique terminal IDs for PIN pad devices. Contact the processor for the unique terminal ID. Documented Version: v15.1

Secondary PIN pad — Designates there is a second Ingenico IPP320 PIN pad device attached to the POS terminal. Documented Version: v15.1.

Secondary port — Designates the COM port to which you attach the second PIN pad device.

Secondary terminal ID — Designates the unique identifier assigned to the second PIN pad device attached to the POS terminal. The Terminal ID identifies the specific PIN pad device from which a debit or credit card sales transaction occurs. Currently, Moneris is the only processor that supports unique terminal IDs for PIN pad devices. Contact the processor for the unique terminal ID. Documented Version: v15.1.

Customer facing PIN pad — Displays prompts on the PIN pad device that are appropriate for customer response rather than for a cashier or server. Required Options: You must select Voltage or TransArmor from the ‘Enable point to point encryption and disable credit card entry on all POS terminals’ drop-down list under the ‘EDC Setup’ group bar in Maintenance > Business > Store > Store Settings tab > Credit Card group to expose this option.

Group Bar: Token dispenser (QS only)

You must access Maintenance > Business > Additional Features (Corporate Administration) > Corporate Owner tab and select ‘Display token distribution’ under the ‘Options to display’ group bar, and access Maintenance > Business > Store > Store Settings tab > Token Distribution group and select ‘Enable token distribution’ under the ‘Distribution’ group bar, to expose this group bar and its options.

Type — Specifies the model of token dispenser attached to the terminal. Valid choices currently include ‘None’ and ‘TODD.’

Port — Specifies the physical port where the token dispenser connects to the printer. Required Options: You must select a token dispenser type other than ‘None’ to enable this option.

Group Bar: Order numbering (QS only)

This section enables you to determine when a number is assigned to an order, as it enters the mix of order queues. This function helps to ensure that an order with relatively few items moves ahead of a larger or more complex order. The first criterion to determine if an order moves ahead in the queue is the number assigned to the order. If the system is configured for load balancing queues, the type of order is considered after the order number.

Assign an order number when — Indicates at what point to assign an order number to an order. This function is useful in a side-by-side drive-thru lane configuration where guests with simple orders, or orders with few items, can move ahead in the line when other guests are placing large or complicated orders. Required Options: You must access Maintenance > Business > Store > Store Settings tab > Check Printing group and clear ‘Use store wide order numbering’ under the ‘Guest Check Content’ group bar to use this option.

• The first item is entered — The system assigns a number to a new order when you add the first item to the order. Orders receive numbers in sequence as the first item appears on the order, regardless of the nature of the order.
• The check is sent — The system delays assigning a number to a new order until after you send the completed order to the kitchen for preparation.

EDC Settings tab

Use the EDC Settings tab to define a unique terminal ID for each terminal in the network from which you accept credit card payments.

Group Bar: Unique terminal ID for each processor

Processor — Designates the processor used for processing credit card payments from this terminal. Required Options: You define processors in Maintenance > Electronic Draft Capture > Processor.

Terminal ID — Designates the unique terminal ID provided by the processor.

Customer Display tab

Use the Customer Display tab to configure the requirements for customer displays as they pertain to ORDERPOINT!. Required Options: You must select ‘Use customer display’ under the ‘Order Point’ group bar on the Terminal tab to enable this tab to appear.

Group Bar: Customer display

Device type — Identifies the type of display device attached to the terminal.

Magnetic stripe readers device drivers — Specifies the drivers to use for the ICD magnetic stripe readers attached to the terminal. Required Options: You must select ICD from the ‘Device type’ drop-down list to expose this option.

Custom magnetic stripe readers device drivers — Identifies a custom magnetic stripe reader device configured in the system. Type up to 99 characters. Required Options: You must select ‘Custom’ from the ‘Magnetic stripe readers device drivers’ drop-down list to expose this option.

Communication method — Allows you to select how you connect and share data with third-party applications. Valid options include Integrations and COM. Required Options: You must select ODD from the Device type’ drop-down list to expose this option.

Communication port — Identifies the COM port through which your display device communicates with the system. Required Options: You must select ODD from the ‘Device type’ drop-down list to expose this option.

Kitchen tab

Use the Kitchen tab to configure the requirements for the terminal as they pertain to Aloha Kitchen. Required Options: You must select ‘Aloha Kitchen’ under the ‘Applications’ group bar on the Terminal tab to expose this tab.

Group Bar: Primary Display

Station — Designates the kitchen station to assign to the primary terminal display. Related Requirements: You define kitchen stations by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Kitchen Station.

Screen — Designates the kitchen screen to assign to the primary terminal display. Related Requirements: You define kitchen screens by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Kitchen Screen.

Bumpbar Layout — Designates the bump bar layout to assign to the primary terminal display. Related Options: Selecting a bump bar layout exposes the ‘Port’ option. Related Requirements: You define bump bar layouts by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Bumpbar Layout.

Port — Designates the port to use for the bump bar. Required Options: You must select a bump bar layout in ‘Bumpbar Layout’ to expose this option.

Beep volume — Specifies how loud the terminal beeps when you press a button on the bump bar. Valid options are Low, Medium, Medium high, High, and Off. Required Options: You must select a bump bar layout in ‘Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Beep frequency — Specifies the frequency, or pitch, for the beep when you press a button on the bump bar. Valid options are Low, Medium, or High. Required Options: You must select a bump bar layout in ‘Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Beep duration — Specifies the length of the beep, from 0 to 6350 milliseconds, when you press a button on the bump bar. The default length is 100 milliseconds. To disable the beep, set the duration to 0 (zero). Required Options: You must select a bump bar layout in ‘Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Second Bumpbar Layout — Designates the second bump bar layout to assign to the primary terminal display. Related Requirements: You define bump bar layouts by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Bumpbar Layout. Related Options: Selecting a second bump bar layout exposes additional options for configuring a second bump bar.

Second port — Designates the port to use for the second bump bar layout. Required Options: You must select a bump bar layout in ‘Second Bumpbar Layout’ to expose this option.

Second beep volume — Specifies how loud the terminal beeps when you press a button on the second bump bar layout. Valid options are Low, Medium, Medium high, High, and Off. Required Options: You must select a bump bar layout in ‘Second Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Second beep frequency — Specifies the frequency, or pitch, for the beep when you press a button on the second bump bar layout. Valid options are Low, Medium, or High. Required Options: You must select a bump bar layout in ‘Second Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Second beep duration — Specifies the length of the beep, from 0 to 6350 milliseconds, when you press a button on the second bump bar layout. The default length is 100 milliseconds. To disable the beep, set the duration to 0 (zero). Required Options: You must select a bump bar layout in ‘Second Bumpbar Layout’ to expose this option. Related Requirements: 1) This option only appears with Aloha Kitchen v16.1 installed. 2) You must use a KC4 kitchen controller (bump bar) to use this feature.

Printer — Designates the kitchen printer to assign to the primary terminal display.

Enable touch — Enables touch screen capability for the primary terminal display.

Enable split screen — Enables two kitchen screens and kitchen stations to appear side by side or one above the other on this terminal. Command buttons in use continue to appear and function independently for each screen. Related Options: Selecting this option exposes additional options for configuring a split screen.

Split screen orientation — Determines the orientation of the split screen. Required Options: You must select ‘Enable split screen’ to expose this option.

• Horizontal — Splits the terminal display horizontally and one screen appears above the other.

• Vertical — Splits the terminal display vertically and the screens appear side-by-side.

Bottom (right) station — Specifies the kitchen station that appears at the bottom or on the right, depending on the split screen orientation. Required Options: You must select ‘Enable split screen’ to expose this option.

Bottom (right) screen — Specifies the kitchen screen that appears at the bottom or on the right, depending on the split screen orientation. Required Options: You must select ‘Enable split screen’ to expose this option.

Top (left) split screen percentage — Determines the percentage of screen real estate used by the kitchen screen at the top or on the left, depending on the split screen orientation.

Group Bar: Secondary Display

Station — Designates the kitchen station to assign to the secondary terminal display. Related Requirements: You define kitchen stations by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Kitchen Station.

Screen — Designates the kitchen screen to assign to the secondary terminal display. Related Requirements: You define kitchen screens by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Kitchen Screen.

Bumpbar Layout — Designates the bump bar layout to assign to the secondary terminal display. Related Requirements: You define bump bar layouts by selecting Kitchen in the product bar and then selecting Maintenance > Hardware > Bumpbar Layout.

Port — Designates the port to use for the bump bar.

Printer — Designates the kitchen printer to assign to the secondary terminal display.

Enable touch — Enables touch screen capability for the secondary terminal display.

Enable split screen — Enables two kitchen screens and kitchen stations to appear side by side or one above the other on this terminal. Command buttons in use continue to appear and function independently for each screen. Related Options: Selecting this option exposes additional options for configuring a split screen.

Split screen orientation — Determines the orientation of the split screen. Required Options: You must select ‘Enable split screen’ to expose this option.

• Horizontal — Splits the terminal display horizontally and one screen appears above the other.
• Vertical — Splits the terminal display vertically and the screens appear side-by-side.

Bottom right station — Specifies the kitchen station that appears in the bottom or right on the secondary display, depending on the split screen orientation. Required Options: You must select ‘Enable split screen’ to expose this option.

Bottom right screen — Specifies the kitchen screen that appears in the bottom or right on the secondary display, depending on the split screen orientation. Required Options: You must select ‘Enable split screen’ to expose this option.

Top (left) split screen percentage — Determines the percentage of screen real estate used by the kitchen screen at the top or on the left of the secondary display, depending on the split screen orientation.

Group Bar: Advanced

Use the ‘Advanced’ group bar to define external requirements for the terminal.

Remoting Port — Designates the remoting IP port for this terminal to use for communicating with the file server.