Select Maintenance > Hardware > Display Boards to access this function.

A display board is a physical stand from which guests place an orders. Display boards are commonly used in drive-thru environments and provide a visual indication of the order to the guest, including any modifications to the order, and the total purchase. The board shows what they ordered and allows them to correct any errors before sending the order to the kitchen.

Most display boards show a continually scrolling greeting message. When an employee begins taking an order, the Aloha Front-of-House (FOH) determines if a display board is currently active. If so, it writes the order to the display board when an item is rung up or removed from the order. This enables the customer to see the exact order and provides them the opportunity to stop the order process if something appears to be incorrect.

The number of lines showing on the display board at one time depends upon the capabilities of the installed hardware. If the order has more lines to display than the capacity of the display board, only the most recent lines appear on the display board, up to the maximum number supported.

Most of the time, messages written to the display board come from the connected terminal; however, it is common practice to operate two terminals during peak times, where one terminal captures the order, and the other terminal captures the payment. Then when business slows, one terminal is shut down and the remaining terminal captures the order and receives the payment.

Display Board types

Click the New drop-down arrow to select from a list of the typical display board types supported in the Aloha POS system. If the type of display board you use does not appear in the Type list box, contact Technical Support for help with selecting an appropriate display board type from the list. The list of typical display board types includes:

• AccuORDER 360
• AccuView
• PCD 101
• Delphi Standard
• Delphi E Series
• Delphi Standard Integrations
• AccuView Integrations
• OrderPoint Outdoor Display

Display Board quick tips

• You cannot connect more than one display board to a terminal.
• (QS only) To provide the ability to manually reroute the destination of orders to another display board from the FOH, add a Reroute Display Board button function to a FOH panel by selecting Maintenance > Screen Designer > Quick Service Screen Designer > Work with Panels.
• (QS only) To add the ability to display a ‘Your Total is...’ message for each order, add a Display Order Total button function to a panel or script by selecting Maintenance > Screen Designer > Quick Service Screen Designer > Work with Panels.
• To enable the system to automatically activate a reroute at a certain time, create a Reroute Display Board event.

Display Board tab

Use the Display Board tab to determine the number and name used to identify the display board, and to define how you use display boards at your establishment.

Group Bar: Settings

Display active — Activates the display board and routes the display signal to the display board. Documented Version:: v12.3.

Display graphics — Enables the use of graphics on the display board. Required Options: You must select AccuView or Delphi E Series as the display board type to enable this option.

Display prices — Displays the item price on the display board. Required Options: You must select AccuORDER 360, AccuView, Delphi Standard, or Delphi E Series as the display board type to enable this option.

Hide zero tax — Suppresses the display of tax information when the value is zero. Required Options: You must select AccuORDER 360, AccuView, or Delphi E Series as the display board type to enable this option.

AccuOrder font — Defines the desired font for the AccuOrder display board. Required Options: You must select AccuORDER 360 as the display board type to enable this option.

Font for AccuView or Delphi E Series — Defines the desired font for the AccuView or Delphi E Series display boards. Required Options: You must select AccuView, or Delphi E Series as the display board type to enable this option.

Greetings message — Stipulates the desired greeting message text to appear on the display board. Type a maximum of 100 characters; however, the message truncates at the end of the message board line. Verify the length of the message visually before using the message in a live environment. The greeting message appears on the display board until the first menu item appears. Required Options: You must select AccuORDER 360, AccuView, or Delphi E Series as the display board type to enable this option.

Number of columns — Establishes the number of display units arranged in columns as installed in the display board. Valid entries range from 0 to 255, and is configured by the manufacturer. Required Options: You must select AccuORDER 360, AccuView, or Delphi E Series as the display board type to enable this option.

Number of rows — Establishes the number of display units arranged in rows as installed in the display board. Valid entries range from 0 to 255, and is configured by the manufacturer. Required Options: You must select AccuORDER 360, AccuView, or Delphi E Series as the display board type to enable this option.

Display order total when new order is selected (QS only) — Sends a message to the Delphi E-Series and Delphi Standard interface to display the order total when you start a new order in the FOH. This option is useful in a ‘rapid order and tender’ environment. Use this option when you want to clear the total from the display board once the guest placing the order moves ahead to the pickup window. When cleared, the order total appears when you tender the check. Required Option: You must select Delphi Standard, or Delphi E Series as the display board type to enable this option. Documented Version: v12.3.

Consolidate items — Combines like items on the display board for consolidation. Documented Version:: v12.3.

Group Bar: Interfaces (QS only)

To configure a display board to show mobile orders at wireless check in, you must associate the display board with a beacon and specify how long a mobile order appears on the display board.

Order display time (in seconds) — Enables mobile orders to appear on a display board for a set number of seconds, when the proximity beacon associated with the lane detects the customer device and alerts ATO to send the mobile order to the Aloha POS system and to the configured display board.The default value is 10 seconds.

Check in summary 1 through 4 — Identifies the beacon from which a mobile order check in alert is sent. These are free-form text fields and must match the entry in Takeout Configuration > Takeout Settings > Check In Summary tab > Release to Queue Options tab > ‘Check in summary.’

Group Bar: Connected to

Terminal — Indicates the terminal to which the display board attaches. If the terminal you select is already in use, an error message appears, and you must select a different terminal. Required Options: You must select AccuORDER 360, AccuView, PCD 101, Delphi Standard, or Delphi E Series as the display board type to enable this option.

Port — Indicates the port on the terminal to which the display board is physically attached. When active, the display board signal routes to the specified port. Required Options: You must select AccuORDER 360, AccuView, PCD 101, Delphi Standard, or Delphi E Series as the display board type to enable this option.

IP address — Specifies the IP address to allow the display board to communicate. Required Options: You must select Delphi Standard Integrations, AccuView Integrations, or OrderPoint Outdoor Display as the display board type to enable this option. Documented Version:: v12.3.

IP Port — Specifies the IP port to allow the display board to communicate. Required Options: You must select Delphi Standard Integrations, AccuView Integrations, or OrderPoint Outdoor Display as the display board type to enable this option. Documented Version:: v12.3.

Group Bar: Display orders from

Terminal — Indicates the terminal that sends orders to this display board. If the terminal you select is already in use, an error message appears, and you must select a different terminal. Required Options: You must select AccuORDER360, AccuView, Delphi Standard, or Delphi E Series as the display board type to enable this option.

Group Bar: Scrolling messages

Number of scroll messages — Specifies to use from none to three scrolling messages. The number you type determines the number of ‘Scroll message #x’ options that appear.

Scroll message #1 through Scroll message #3 — Stipulates the scrolling message text to appear on the display board. Type a maximum of 100 characters; however, the message truncates at the end of the message board line. Verify the length of the message visually before finalizing. Required Options: 1) You must select AccuORDER360, AccuView, or Delphi E Series as the display board type to enable this option. 2) You must type a number between one and three to enable this option.

Group Bar: Delay time in seconds

Change due — Specifies how long, in seconds, the amount of change that is to be returned to the customer remains visible on the display board. Type a maximum of 255 seconds. Required Options: You must select PCD 101 as the display board type to enable this option.

Amount tendered — Specifies how long, in seconds, the amount of money received from the customer remains visible on the display board. Type a maximum of 255 seconds. Required Options: You must select PCD 101 as the display board type to enable this option.

Display Orders From tab

Use the Display Orders From tab to specify terminals that can send messages to the display board. This tab appears only when you select Delphi Standard Integrations or AccuView Integrations as the display board type.

Group Bar: Display Orders From

Use the >> and << arrows to move terminals between the ‘Available’ list and the ‘Included’ list.