Select Maintenance > System Settings > Volume Level to access this function.

The Volume Level feature is available when you are using a third-party kitchen display system. This feature enables you to indicate the sales volume level that appears on the video display to reflect if the level of sales volume increased or decreased. This helps the kitchen staff know to prepare more food to accommodate a sudden spike in business.

This feature shows a volume level name on order entry terminals, that is reflective of the level of business that takes place in the restaurant within a specified time interval. The names are driven by specific gross sales levels. For example, if you create a volume level called ‘Slow’ and define a sales level range of $0.01 to $199.00 for that level, when the current level of sales at the restaurant is between $0.01 and $199.00, the label ‘Slow’ appears on the order entry terminal.

Defined time intervals are cumulative up to the current moment. For example, if you define the time interval as 30 minutes, the volume level appearing on the order entry terminal reflects the amount of business on record for the previous 30 minutes. Promise times are set for increasing amounts of time, as the level of business increases.

Volume Level tab

Use the Volume Level tab to specify a volume level name to appear on order entry terminals, that is reflective of the level of business that takes place in the restaurant within a specified time interval. This feature also provides the ability to set promise times for delivery items during specific levels of business.

Group Bar: Settings

Name — Identifies the volume level. We suggest making it descriptive of the level of sales/business volume. Type a maximum of 20 characters.

Low amount for gross sales over reporting interval — Indicates a dollar amount representing the least amount of product sold for the volume level within a given time interval. Valid entries range from 0 to 999999999.99. An error message appears under the following conditions:

• If the amounts set for different volume level records overlap, an error message appears.
• If gaps occur between the low and high amounts set for all the volume level records, an error message appears.
• At least one record must have a low amount of ‘0.00’ or an error message appears.

High amount for gross sales over reporting interval — Indicates a dollar amount representing the maximum amount of product sold for the volume level within a given time interval. Valid entries range from 0 to 999999999.99. An error message appears under the following conditions:

• If the amounts set for different volume level records overlap, an error message appears.
• If gaps occur between the low and high amounts set for all the volume level records, an error message appears.
• If the ‘high amount’ is not more than or equal to the ‘Low amount,’ an error message appears.

Promise time based on volume level (HH:MM:SS) — Indicates how long to delay the delivery time for an item, based on the current level of business. For example, during slow business times you might enter 15 minutes (00:15:00); however, if the business level is fast, you might enter 35 minutes (00:35:00) to reflect the expected additional delay.