Price Changes
Select Maintenance > Pricing > Price Changes to access this function.
The Price Changes function offers flexibility in managing item pricing and eliminates the need to ever manually change a price. Use the Price Changes function to change the price of individual items, price levels, and promotions, all at the same time. The change can be temporary, or you can maintain all your pricing using only the Price Changes function.
Note: Do not use the ‘Button price’ pricing method in either the Modifier Groups or Submenus functions, if you want to use the Price Changes function to manage temporary price modifications.
Additionally, you can stipulate the maximum number of items or promotions allowed in one price change. Access Maintenance > Business > Installed Products > Global tab and type a value in ‘Maximum number of item price changes in thousands’ and ‘Maximum number of promotion price changes in thousands’ under the ‘Item limits’ group bar. If you attempt to include more items or promotions in a price change than the values specified here, a warning message appears indicating you exceeded the maximum value. For example, if you defined the ‘Maximum number of promotion price changes in thousands’ as five, you can activate a price change for up to 5000 promotions.
Note: Activating more than 5000 new prices using the Price Changes function uses an extreme amount of memory and affects processor speed. If you implement this feature, please ensure your site controllers have a fast processor.
Activating Price Changes
You must create an event in Maintenance > System Settings > Event Schedule to control when a price change takes effect and for how long. Use the ‘Set Price Change’ event type to activate a price change. You can set up multiple ‘Set Price Change’ events, to organize subsequent price changes. When the current price change expires, the next price change event in the schedule takes its place.
You can also use the ‘Disable Price Change’ event to stop a price change before EOD occurs, such as when you need happy hour items to return to regular pricing for the current day. If a ‘Disable Price Change’ event is not defined for a price change, the price change becomes inactive when the EOD occurs.
Price Changes quick tips
You must consider these additional rules when you manage price changes:
- You can change the price of individual items, price levels, and promotions in a single price change. If you plan to use the Price Change function to manage all your pricing, it is best not to assign a default price to the item or the price level.
- You must use the ‘Events Schedule’ function to activate a price change or stop a price change that needs to end before the EOD occurs.
- You must select a button pricing method of ‘Item price’ or Price level’ in the Modifier Group and Submenu functions to manage temporary prices using Price Changes.
- You can activate up to the number of items and promotions specified under the ‘Item limits’ group bar in Maintenance > Business > Installed Products in a single price change. For example, if you set the ‘Maximum number of promotion price changes in thousands’ to five, you can select a maximum of 5000 promotions to activate per price change.
- Activating more than 5000 price changes using the Price Changes function uses an extreme amount of memory and affects processor speed. If you implement this feature, please ensure your site controller has a fast processor.
Price Change tab
Use the Price Change tab to set up basic information about the price change, such as a descriptive name.
Group Bar: Identification
Name — Identifies the price change. Type a maximum of 20 characters.
POS activation start date — Indicates the first date the POS can use the price change. You must select a date from the calendar to save the price change. Because you stipulate a start date for a price change using the ‘Set Price Change’ event type in Event Schedule, if the start date you enter here in this function is later than the start date in the event, the price change does not become active at the store as scheduled. We recommend you select an arbitrary date, such as 01/01/1989, to ensure there is not a conflict with the event start date.
POS activation end date — Indicates the last date the POS can use the price change. You must select a date from the calendar to save the price change. Because you stipulate an end date for a price change using the ‘Set Price Change’ event type in Event Schedule, if the end date you enter here in this function is earlier than the end date in the event, the price change becomes inactive too soon. We recommend you select an arbitrary date, such as 01/01/2060, to ensure there is not a conflict with the event end date.
Items tab
All items in the Items function appear on this tab, along with the default price of the item. Use the Items tab to temporarily change the default price of an item, or to change the price that occurs because of another price change. When you enter a new price on the Items tab, the system shows the action as a result of the price change. For example, you may want to temporarily reduce the price of Mozzarella Sticks from $6.50 to $3.25 during ‘Happy Hour.’ Locate the item on the tab, type $3.25 in the ‘Price’ column. The system compares the two prices and ‘Decreased $3.25’ appears in the ‘Action’ column. When you activate the price change using Maintenance > System Settings > Event Schedule, the selected items appear at reduced prices for the specified dates and times.
Note: When you create a price change for an item, the system validates the new price against the ‘Minimum price’ and ‘Maximum price’ set in Maintenance > Menu > Items on the Pricing tab. A red X appears on the screen when the price is either too high or too low, and an error indicating you are out of the acceptable range appears when you try to save the price change.
Group Bar: Items
Name — Identifies the item as defined on the Item tab in the Items function. This column is ‘read only.’
Compare — Shows the default price for the item as it exists either in the Items function, an active price change, or another specific price change of your choosing. Click the ellipsis (...) located at the bottom of the Items tab to select the type of price to appear in the ‘Compare’ column. The system compares the price in ‘Compare’ to the value you enter in the ‘Price’ column and the result appears in the ‘Action’ column.
- Item price — Compares the value you enter in ‘Price’ to the default price for each item found on the Pricing tab in the Items function. If there is not a price assigned to the item in the Items function, a default price of zero ($.0.00) appears. Note: This is the default comparison option.
- Current price change — Compares the value you enter in ‘Price’ to the active price change for the item.
- Other price change — Compares the value you enter in ‘Price’ to the chosen price change for the item. When you select ‘Other price change’ you must choose a specific price change to compare against the value you enter in the ‘Price’ column.
Price — Specifies the new price to assign to the item while the price change is in effect.
Action — Calculates the variance between the price in ‘Compare’ and the value you enter in the ‘Price’ column and displays the action resulting from the price change.
- Added — Indicates a new price change amount for which no previous price change amount existed in the database.
- Removed — Indicates you cleared a price change amount for which a previous price change amount existed in the database.
- Increased — Indicates an increase to the price and by how much.
- Decreased — Indicates a decrease to the price and by how much.
Price Levels tab
Price levels allow you to establish a price for a group of items that carry the same price. For example, all medium soft drinks are $1.15, so you create a $1.15 price level and attach it to all medium soft drinks. You define price levels in Maintenance > Pricing > Price Levels and all defined price levels appear here on the Price Levels tab. Use the Price Levels tab to temporarily change the price for a price level, or to change the price that occurs as a result of another price change. For example, you can create a price change to temporarily change the price of medium soft drinks to $1.00, so that you can sell soft drinks at a reduced price during a weekly event at your store.
Note: When you create a price change for a price level, the system validates the new price against the ‘Minimum price’ and ‘Maximum price’ set on the Price Level tab in Maintenance > Pricing > Price Level. A red X appears on the screen when the price is either too high or too low, and an error indicating you are out of the acceptable range appears when you try to save the price change.
Warning: If you attempt to include more than 5000 price levels in a price change, an error message appears, indicating you have exceeded the maximum allowed.
Group Bar: Price levels
Name — Identifies the price level as defined on the Price Level tab in the Price Level function. This column is read-only.
Compare — Shows the price for the price level as it exists in the Price Level function, an active price change, or a specific price change of your choosing. Click the ellipsis (...) located at the bottom of the Price Levels tab to select the type of price to appear in the ‘Compare’ column. The system compares the price in ‘Compare’ to the value you enter in the ‘Price’ column and the result appears in the ‘Action’ column.
- Default price — Compares the value you enter in ‘Price’ to the default price for each price level, found on the Price Level tab in the Price Level function. Note: This is the default comparison option.
- Current price change — Compares the value you enter in ‘Price’ to the active price change for the price level.
- Other price change — Compares the value you enter in ‘Price’ to the chosen price change for the price level. When you select ‘Other price change’ you must choose a specific price change to compare against the value you enter in the ‘Price’ column.
Price — Specifies the new price to assign to the price level while the price change is in effect.
Action — Calculates the variance between the price in ‘Compare’ and the value you enter in the ‘Price’ column and displays the action resulting from the price change.
- Added — Indicates a new price change amount for which no previous price change amount existed in the database.
- Removed — Indicates you cleared a price change amount for which a previous price change amount existed in the database.
- Increased — Indicates an increase to the price and by how much.
- Decreased — Indicates a decrease to the price and by how much.
Promos tab
Promotions allow you to offer special prices to your guests in the way of coupons, BOGOs, group combos, and more. For example, you can define a kids meal promotion that offers a sandwich, drink, and cookie for $3.50, and these same items would sell for $4.00 if ordered separately. You define promotions in Maintenance > Payments > Promotions and all defined promotions appear here on the Promo tab. Use the Promo tab to control the pricing of your promotions through price changes, such as temporarily change the price for a promotion or change the price that occurs as a result of another price change. For example, you can create a price change to offer the kids meal promotion for $3.00 between the hours of 4:00 and 7:00 p.m. on Sundays. Depending on the type of promotion, you can define the price change as a percentage rather than a specific amount.
Note: When you create a price change for a promotion, the system validates the new price against the ‘Maximum amount’ set in Maintenance > Payments > Promotions > Promotion tab. A red X appears on the screen when the price is too high, and an error indicating you are out of the acceptable range appears when you try to save the price change.
Group Bar: Promotions
Name — Identifies the promotion as defined on the Promotion tab in the Promotions function. This column is ‘read only.’
Compare — Shows the price or percentage discount of a promotion as defined in the Promotions function, an active price change, or a specific price change of your choosing. Click the ellipsis (...) located at the bottom of the Promos tab to select the type of price to appear in the ‘Compare’ column. The system compares the price in ‘Compare’ to the value you enter in the ‘Price’ column and the result appears in the ‘Action’ column.
- Item price — Compares the value you enter in ‘Price’ to the default price or percentage discount for the item as defined in the Promotions function. If there is not a price assigned to the item in the Promotions function, a default price of zero ($.0.00) appears. Note: This is the default comparison option.
- Current price change — Compares the value you enter in ‘Price’ to the active price change for the promotion.
- Other price change — Compares the value you enter in ‘Price’ to the chosen price change for the item. When you select ‘Other price change’ you must choose a specific price change to compare against the value you enter in the ‘Price’ column.
Change — Specifies the new price or percentage to assign to the promotion while the price change is in effect. Type a percentage as a number and two decimal places. For example, type a percentage of 50% as 50.00.
Action — Calculates the variance between the price or percentage in ‘Compare’ and the value you in the ‘Change’ column and displays the action resulting from the price change.
- Added — Indicates a new price change amount for which no previous price change amount existed in the database.
- Removed — Indicates you cleared a price change amount for which a previous price change amount existed in the database.
- Increased — Indicates an increase to the price or percentage and by how much.
- Decreased — Indicates a decrease to the price or percentage and by how much.
Family Style Items tab
Documentation needed for this tab.
Group Bar: Family Style Items
Documentation needed for this group bar.