Select Maintenance > System Settings > No Sale Reasons to access this function.

The No Sale Reasons function enables you to define the reasons why you can open a cash drawer without an accompanying sale. This function is not limited to open cash drawers only; you can use a no-sale reason message for other actions that can potentially impact the interpretation of the daily sales and business reports, so that an explanation of such actions appears in the daily reports. You can create up to 20 reasons.

Access Maintenance > Labor > Pos Access Levels > Access Level tab and select ‘No sale’ under the ‘Financial’ group bar to enable the Open Drawer button to appear on the Front-of-House (FOH) terminal for each employee assigned this access; otherwise, the button does not appear. When an employee selects this button without first entering a sale, a prompt appears directing the employee to select a reason. To disable the prompt for a no-sale reason, you must not define no-sale reasons.

Use the No Sale Reason tab to define or change no-sale reasons. When you open a cash drawer or another action takes place that can potentially impact the interpretation of the daily sales and business reports, that action accompanied by a No Sale Reason message can appear in the daily reports.

No Sale Reason tab

Use the No Sale Reason tab to define the reasons why you can open a cash drawer without an accompanying sale.

Group Bar: Identification

Description — Identifies the no sale reason. The name should be descriptive for ease of reference. Type a maximum of 15 characters.